Privacy Policy
Last updated: April 2, 2026
1. Information We Collect
When you use Clawless through WhatsApp, we collect:
- Your WhatsApp phone number (for identity and session management)
- Message content you send to the bot (text, voice notes, images)
- Files you share with the bot during your sessions
- Usage metadata (message counts, feature usage, timestamps)
2. How We Use Your Data
- To provide and improve the Clawless AI assistant service
- To maintain conversation context and memory across sessions
- To enforce usage limits based on your subscription tier
- To process payments through our payment provider (Paddle)
3. Data Storage & Security
All data is stored on Google Cloud Platform with encryption at rest (AES-256) and in transit (TLS 1.3). Your workspace files are isolated per-user and stored in Google Cloud Storage. We use Google Cloud SQL for database storage with private networking.
4. Data Sharing
We do not sell your data. Your message content is sent to AI model providers (Anthropic, xAI) for processing. These providers process data according to their own privacy policies and do not use your data for training.
5. Data Retention
Conversation history is retained for the duration of your active sessions. Memory data persists across sessions to provide continuity. You can request deletion of all your data by messaging the bot with "delete my data" or contacting us at support@myclawless.com.
6. Your Rights
You have the right to:
- Access your stored data
- Request deletion of your data
- Export your data
- Withdraw consent at any time by stopping use of the service
7. Contact
For privacy questions, contact us at support@myclawless.com.